Salesmsg

Salesmsg is a cloud-based business texting and calling platform. It lets teams send, receive, and manage two-way SMS and MMS messages from local phone numbers. The tool solves a key problem: slow, impersonal email outreach that customers often ignore.

Features

• Two-Way SMS and MMS Messaging: Teams send and receive texts and media files from local numbers. A shared inbox lets multiple agents manage conversations in one place.
• CRM Integrations: Salesmsg connects directly with HubSpot, Salesforce, ActiveCampaign, Marketo, and Ontraport. Zapier extends support to hundreds of additional tools.
• SMS Broadcast Campaigns: Users send mass texts to segmented contact lists. Contacts can be imported via CSV files, and merge fields add personalized data from linked CRMs.
• Automation Triggers: Rule-based triggers send personalized SMS messages automatically. Teams can test triggers before activating them to reduce workflow errors.
• Ringless Voicemail and Call History: Agents deliver pre-recorded voicemails without making live calls. A full call history log tracks all calls, messages, and voicemails in one view.

Use Cases

• For Sales Teams: Reps follow up on leads faster using two-way texting tied directly to HubSpot or Salesforce CRM records.
• For Marketing Teams: Marketers run segmented SMS broadcast campaigns with merge fields for personalized, large-scale outreach.
• For Customer Support Teams: Agents use shared inboxes and canned responses to handle common queries quickly and consistently.
• For Small Businesses: Owners manage texts from a local number using the mobile app, keeping communication timely without a large team.

Salesmsg is a business texting platform built for sales and marketing teams that need CRM-connected SMS workflows. It offers solid two-way messaging and automation tools, though costs can rise as message volume scales up.