Slack
Slack is a business messaging platform built by Stewart Butterfield's team in 2013. It replaces scattered email threads with organized, searchable team channels.
Features
- Channels: Teams organize work into topic-based channels for projects, departments, or campaigns.
- Huddles: Users start instant audio or video calls inside any channel for quick discussions.
- App Integrations: Slack connects with over 2,600 apps, including Zapier, Google Drive, and Salesforce.
- Slack Connect: This feature links external partners and clients into shared, secure channels.
- Workflow Builder: It automates routine tasks such as onboarding forms and approval requests without coding.
Use Cases
- For Agencies: Agencies manage client approvals through dedicated Slack Connect channels for each account.
- For Remote Teams: Remote teams stay aligned using huddles and async channel updates across time zones.
- For Developers: Developers receive GitHub and Jira alerts directly inside their project channels.
- For Sales Teams: Sales teams track deals and leads through the built-in Salesforce integration.
TL;DR
Slack is a solid choice for team communication and quick app integrations. It works best for teams needing organized channels rather than constant email threads.
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TypeFreemium
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Best ForCreators, Freelancers, Marketers, Agencies, Small Business, Enterprise
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FeaturesReal-Time Messaging, Channel Organization, Threaded Conversations, Video Huddles, App Integrations, AI Summaries, Workflow Automation, File Sharing
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Use CaseTeam Communication, Project Collaboration, File Sharing, Workflow Automation
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PlatformWeb, Mac, Windows, iOS, Android, Extension, Shopify, WordPress
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IntegrationAPI, Zapier, Make, IFTTT, Pipedream, n8n
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Website Authority90 - 100
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Website Monthly Visits100m+
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Company Age11 - 20 years
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Company Size1000+ members
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Company Type
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Company Location
| Plan | Price | Features |
| Free | $0 (free forever) | 90 days of message history Up to 10 app integrations 1:1 huddles and meetings 1:1 external messages via Slack Connect Channels for team communication Audio and video clips Data encryption at rest and in transit Two-factor authentication Native device management Basic AI features |
| Pro | $7.25 per user / month (billed annually) | Unlimited message history Unlimited app integrations Group huddles and meetings Group external messages via Slack Connect Canvases and Lists Workflow Builder AI thread and channel summaries Huddle notes with transcripts Admin analytics dashboards 24/7 customer support |
| Business+ | $15 per user / month (billed annually) | Everything in Pro Advanced AI features (Slackbot, daily recaps, file summaries, AI search) AI workflow generation AI language translations SAML-based single sign-on SCIM user management Data residency Data exports for all messages Conditional branching in Workflow Builder 24/7 support with 4-hr first response time |
| Enterprise+ | Custom pricing | Unlimited workspaces Enterprise-grade AI including enterprise search Multiple SAML configurations Enterprise Mobility Management integration Native data loss prevention Audit logs and Discovery API Legal holds and information barriers Support for HIPAA compliance Granular admin roles and domain claiming 24/7 priority support with 4-hr first response time |
(Disclaimer: Data sourced from or provided by Slack. Please verify before purchase.)
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