Element is a secure messaging and collaboration app built on the open-source Matrix protocol. Teams use it to escape vendor lock-in and keep full ownership of their data.
Features
- End-to-End Encryption: Element protects every message, file, and call with end-to-end encryption by default. No outside party, including Element itself, can read private conversations.
- Decentralized Hosting: Organizations can self-host their own server or choose Element Matrix Services for managed hosting. This setup removes single points of failure common in centralized platforms.
- Cross-Platform Bridges: The app bridges to Slack, Microsoft Teams, WhatsApp, and Discord through native integrations. Teams consolidate fragmented conversations into one encrypted inbox.
- Open Source Codebase: Element publishes its full source code on GitHub for public review. Security researchers and developers can audit, fork, or extend the platform freely.
- Enterprise Admin Controls: Element Server Suite Pro adds SLAs, secure border gateways, and air-gapped deployment options. IT admins gain oversight similar to traditional corporate email systems.
Use Cases
- For Government Agencies: Element supports air-gapped deployments and strict data residency rules. This fits classified or sovereignty-sensitive environments well.
- For Enterprises: Companies replace fragmented email threads with real-time encrypted chat and video calls. Integration with Slack and Microsoft Teams cuts down on app switching.
- For Privacy Advocates: Journalists and activists rely on Element for encrypted communication without a central authority. The open-source code lets them verify the security claims themselves.
- For Distributed Teams: Partners, suppliers, and remote staff collaborate across organizations through the open Matrix network. Video calls and file sharing happen inside one secure workspace.
TL;DR: Element is an open-source messaging app built on the Matrix protocol. It serves organizations that need encrypted, decentralized communication and full data control.
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TypeCustom Pricing
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Best ForSmall Business, Enterprise
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FeaturesEnd-to-End Encryption, Decentralized Federation, Threaded Conversations, Video and Voice Calls, File Sharing, Self-Hosting Option, Cross-Platform Support
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Use CaseSecure Team Chat, End-to-End Encryption, Self-Hosted Collaboration, Data Sovereignty
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PlatformWeb, Mac, Windows, iOS, Android
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IntegrationAPI, Make, n8n
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Website Authority50 - 70
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Website Monthly Visits1m - 10m
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Company Age6 - 10 years
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Company Size100 - 500 members
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Company Type
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Company Location
| Plan | Price | Features |
| Community | $0 (free forever) | Self-hosted deployment Element Server Suite Community edition Open source under AGPL Free frontend and backend Includes Element Call (E2EE voice and video) End-to-end encryption by default Messaging with threads, reactions, attachments Unlimited data history Built on the Matrix open standard Helm charts for Kubernetes-based installation |
| Enterprise | Custom pricing | Element Server Suite Pro with Synapse Pro Dynamic auto-scaling and 90%+ resource savings Enhanced security and advance security advisories Corporate compliance, oversight and control Long Term Support (LTS) with SLA (4 business hours) Advanced Identity and Access Management (LDAP, SCIM, SSO) Admin interface for single-pane-of-glass management Auditing, retention policies and data export Element Pro enterprise-grade frontend High availability, rolling updates and S3 support |
| Sovereign | Custom pricing | Air-gapped deployment with no internet connectivity required Element Server Suite Pro with Synapse Pro Dedicated custom mobile push gateway Secure border gateway (rules-based firewall) Cross domain gateway for classified environments Enhanced SLAs and installation support Whitelabelled mobile app (add-on) Corporate compliance and auditing ISO/IEC 27001:2022 certified Full end-to-end encryption across all communications |
(Disclaimer: Data sourced from or provided by Element. Please verify before purchase.)
